If you wish to file an arbitration request to pursue a monetary claim arising out of a contractual dispute (or Standard of Practice 17-4) with another REALTOR® principal, you must complete the arbitration request form (MO A-1 and MO A-2), state the amount sought and the date the dispute arose. (A non-principal cannot be party to an arbitration request, although they may attend the arbitration if they remain affiliated with their broker, maintain REALTOR® or REALTORASSOCIATE ® membership, and have a monetary interest in the outcome.) You must also include a clearly-written explanation of why you believe you are owed the money.
Should you choose to pursue arbitration, return the completed arbitration request forms, along with any supporting evidence, as well as an arbitration filing fee of $250.00*. All of these must be included in order for your request to be processed. When we receive an arbitration request, we will forward it to the Grievance Committee, which will review the matter and decide if there are sufficient grounds for a hearing by the Professional Standards Committee.
Mediation is another alternative available for solving monetary disputes. Please refer to the NAR Mediation flyer if you are interested in mediation. You will need to request arbitration prior to mediation. There is no charge to file an ethics complaint or mediation request.
Please understand that requests for arbitration must be filed within one hundred eighty (180) days after the closing of the transaction, if any, or within one hundred eighty (180) days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later (unless the board’s informal dispute resolution process [e.g., mediation] is initiated by the complainant).
Direct arbitration requests to: Missouri Association of REALTORS®, Attn: Professional Standards, 2601 Bernadette Place, Columbia, MO, 65203 or your local association of REALTORS®.
If you have any questions, contact MAR at 800-403-0101, extension 119 or 122.
*$250.00 is the filing fee for requests handled through the Missouri Association of REALTORS® statewide process. Local board filing fees vary. Please contact the local association with which you are filing to ascertain the amount of the arbitration filing fee.